
With Vianova it is easier to manage calls and SIM cards
It is now easier to manage calls and SIM cards
Eolo was founded in 1999. We are a national telecommunications operator, a leader in the field of ultra-broadband for radio connections. Thanks to the shared commitment with our partners, we have deployed high-tech professional solutions especially in rural areas and small municipalities.
Before getting to know the VIP Call service, it was difficult to handle incoming mobile phone calls during meetings. If we set the “call forwarding” function it was no longer possible to receive phone calls, even from family members. Instead, our managers can now decide which numbers to be reached by and forward calls to an Assistant.
La criticità
We were unable to filter calls on mobiles
I’m Luca Spada, CEO of Eolo spa. Like many entrepreneurs, I have an Assistant who helps me in my work. For many years my only phone has been my cell phone, and when I didn’t want to be disturbed I would set the “Call Forwarding” feature to my Assistant who would then answer for me.
However, I did it unwillingly because from that moment on, I would no longer be able to receive any calls, not even from my children.
What I would have liked was the classic manager/secretary service available on any old telephone exchange.
Unfortunately, that service did not exist in mobile telephony.
La soluzione di Vianova
VIP Call
The manager/secretary service for your cell phone
SIM Manager
A web application to manage all company SIM cards with complete autonomy.
Servizio Clienti
A Customer Service that responds within three rings to calls with staff trained to quickly address and resolve any technical, commercial and administrative problems.
La voce del Cliente
“During a meeting, the CEO of Vianova showed me the new mobile phone services they had just launched. One of these was VIP Call, which would finally solve the problem of calls being forwarded to my assistant.
The next day, I ordered two SIMs to see how the service worked (the package also contained the USB drives to extract the SIMs), and that was when we discovered another application that allowed us to do away with all the spreadsheets we used to check the bills for our mobile services.
The following month, we also migrated the other 256 SIMs.”