Chatbot with Al
A smart chatbot automates customer service and processes
Virtual assistants based on artificial intelligence enable companies to automate support services and processes, to boost sales, improve relationships with customers and free up resources to be dedicated to the development of their business.
We can create chatbot, task automation and live chat solutions, customisable and scalable according to your business needs, to interact in real time with your customers and increase conversion rates.
You can integrate AI assistants into your business communication systems with the knowledge that your data is always protected according to European regulations.
Talk to your Customers at the right time and
improve their experience
Smart chatbot
Activate an interactive and personalised chatbot, without coding, to automate your support services, including the management of large amounts of traffic.
Customised assistants
Customise your chatbots for appearance and interaction skills. Leverage generative artificial intelligence to dialogue with your Customers and identify their needs.
Task automation
Reduce your Customers’ waiting times and improve their experience, thanks to the ability to automate the management of processes and tickets.
Analyse interactions with your users thanks to Big Data and
obtain useful information to constantly improve and customise
your service.
Customer Discovery
Increase your website’s conversions and sales:
virtual assistants guide users through navigation
and can engage with them at the right moment,
identifying their needs.
Live Chat
Activate a Live Chat to respond to user requests. You can integrate it with your assistants and your personal data to identify the needs of each Customer.
AI Assistant
Integrate artificial intelligence with your favourite communication systems to obtain the transcription and summary of your conversations in a few seconds.
Conversation analysis
Thanks to the Sentiment Analysis tools, you can obtain valuable information on the overall tone of the messages to help you improve relationships with customers.
Integrate AI and Big Data into your communication systems
You can integrate virtual assistants and analysis services with your business tools (switchboard, CRM, site, messaging systems, social networks, etc.) to enhance your support services and marketing campaigns.
Thanks to generative AI, you automate telephone conversations to help your Customer Care respond 24 hours a day to requests and manage traffic peaks.
An intelligent system for transcribing and summarising conversations allows you to always have all the most important information available without wasting time. You can also use Big Data to analyse conversations and obtain insights to improve services.
Your data is always safe because it is stored in the EU in compliance with the GDPR.
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