The Fixed and Mobile operator
dedicated to your Company
Fixed-mobile convergence simplifies your business
Your fixed and mobile numbers on your smartphone: you improve availability and make collaboration within your team easier.
Why choose Vianova
We keep our promises and respect the value of your time
With Vianova you have a transparent offer that improves over time with new services, included in the price.
your data traffic doubles
If you switch to Vianova Mobile, we have a surprise for you!
100 monthly GB instead of 50 GB, for all fixed network Customers who activate our Agile mobile profile.
Become a Vianova Partner
Expand your business with Vianova.
Enter a network of specialized in Information & Communication Technology companies, to offer innovative solutions to your Customers
Try the security of Vianova Cloud
With Vianova Cloud you access your data without going on the internet.
Speed and security are guaranteed.
Your Vianova SIM cards
are waiting for you!
No fixed-term contract and maximum flexibility!
And with your new eSIM, you eliminate shipping fees and you can use more than one number on your phone.
we answer in three rings!
In Vianova we take care of your needs, without wasting your time with recorded messages.
We show you how it works in our tv ad.
as told by our Customers
Affidabilità, sicurezza e un Servizio Clienti che risponde in 3 squilli
La continuità del nostro lavoro è garantita da servizi eccellenti e da un'assistenza senza confrontiLEGGI IL CASE STUDY
Stabili e collegati con Vianova
Siamo sempre online per i nostri Clienti, grazie alla fibra dedicata e alle linee di backupLEGGI IL CASE STUDY
Efficienza, dalla rete alla fattura
Vianova ha semplificato il nostro lavoro con VPN protette e stabili tra le nostre sedi e con una fattura di una sola paginaLEGGI IL CASE STUDY
Che sorpresa l’upgrade di banda automatico!
Un referente unico per le telecomunicazioni e upgrade automatici della banda: così lavorare è più sempliceLEGGI IL CASE STUDY
Unico interlocutore e soluzioni rapide
Un unico fornitore per tutti i servizi di telecomunicazione rende più semplice far comunicare le nostre 100 sediLEGGI IL CASE STUDY
Più efficienza con un Cloud sicuro
L’efficienza e la sicurezza di un Cloud stabile, scalabile e calibrato sulle nostre esigenzeLEGGI IL CASE STUDY
VPN stabili e collegamenti efficienti
Con Vianova le nostre sedi sono sempre collegate e la business continuity è garantitaLEGGI IL CASE STUDY
All our Customers were using other operators.
Here is why they switched to Vianova.
1We were cut off for days.+
Our offer profiles are designed to guarantee service continuity in any conditions, with backup systems that intervene automatically while maintaining the same IP addresses.
In addition, all access lines are constantly monitored, and we are able to intercept over 60% of faults before our Customers become aware of them.
2When there was a problem, I could not speak to anyone.+
Our Customer Service team always picks up the phone within 3 rings. Including for Mobile.
3New Customers were treated better than old ones.+
Value over time is our service that guarantees all Customers the same supply conditions as set out in their offer profile and the best access technology as it progressively evolves. Any promotions are also applied to all already active Customers.
Respect for our Customers is something that we take very seriously.
4We have many offices and there were too many different points of contact.+
All our solutions are managed in collaboration with our Partners in order to streamline the work of IT managers.
Sales, inspections, installation, and technical support at the Customer’s premises are always handled by our local Partner.
5Our invoices always included charges for services we did not ask for.+
6We have lots of SIM cards, and we used to pay fees even for the ones we did not use.+
With our dedicated Mobile service management software (SIM Manager), our Customers can activate or suspend a SIM (and much more) at any time.
7Our sales contact changed all the time.+
Each Customer is supported by a specific local Partner, who also handles technical assistance.
8If we had problems with the telephone service, we get bounced between the switchboard maintenance technician and the operator.+
Our Partners are telecommunications specialists, and alongside us, they know how to quickly address and resolve any telephone problem.
9We wanted to change operator, but there were penalties and the contract had 24 months left to run.+
- Our Legal team provides free specialist assistance that supports our Customers in terminating the relationship with their previous operator.
- Our Customers can count on our free legal assistance as they end the relationship with their old operator.
10We felt like we were treated like a private Customer.+
We only work with companies and self-employed workers.
with innovative services included in the price
- 99% network coverage
- no fixed duration
- one-page invoice
Five things you can do only with Vianova Mobile
Get hold of someone who's trying to call you
Call with your mobile number even when you only have WiFi coverage
Use the manager-secretary service even on your mobile
Manage company SIMs in real time and in full autonomy
Your landline and cell numbers on your smartphone
Fixed network offer
that adapts to the needs and scale
of your business over time
- integrated voice and data solution for Professionals and Retailers up to 20 workstations
- professional internet access up to 100 Mbps downstream
- integrated voice and data solution for Companies with 24 to 100 workstations
- professional internet access up to 300 Mbps downstream
- automatic backup services
- integrated voice and data solution for Companies with more than 100 workstations
- professional internet access up to 10 Gbps with dedicated optical fiber
- automatic backup services
One suite of included and indispensable services for your Company
Secure video conferences are just a click away
Synchronize email, calendars, tasks, contacts, and notes across your devices
Value over time
Vianova evolves over time with new services included in the price
Ensure operational continuity with a backup line
A second router to guarantee operational continuity
Network Operation Center
If you cannot measure it, you cannot improve it (William Thomson).
Call 145 – we answer within three rings
A team of specialists dedicated to your business
Professional conference calls for your meetings
A toll-free number for your Customers
Use your mailbox to send and receive faxes
Legal value for your email communications
Store your files in the Cloud and share them with anyone you want
Web space to give your company visibility
Check your dashboard for up-to-date info at all times
Monitor the usage of your telecommunication services
A one-page invoice for clear and transparent usage information
Send SMS from a PC to individuals or thousands of contacts simultaneously
Keep your phone numbers with our simple service
Additional benefits and security for your telecommunications
Data Center offer
Security and Continuity for your Business
- high performance servers installed at the Vianova Data Centers, fully redundant and permanently connected to the internet
- 100 Mbps internet bandwidth included with unlimited traffic
- latency less than 20 milliseconds, packet loss less than 0.1% per month
- encrypted backup system with dedicated space and unlimited snapshots
- dedicated cabinets with 20 and 42 rack units, host your company’s physical servers in total security at our Data Center in Pisa
- guaranteed internet bandwidth up to 1 Gbps
- power supply redundancy systems and real-time monitoring from remote
- unlimited access and interventions from remote, with private badge