A single Fixed and Mobile operator
dedicated to your Company

Success stories

as told by our Customers

All our Customers were using other operators.
Here is why they switched to Vianova.

  • 1We were cut off for days.
    +

    Our offer profiles are designed to guarantee service continuity in any conditions, with backup systems that intervene automatically while maintaining the same IP addresses.
    In addition, all access lines are constantly monitored, and we are able to intercept over 60% of faults before our Customers become aware of them.

  • 2When there was a problem, I could not speak to anyone.
    +

    Our Customer Service team always picks up the phone within 3 rings. Including for Mobile.

  • 3New Customers were treated better than old ones.
    +

    Value over time is our service that guarantees all Customers the same supply conditions as set out in their offer profile and the best access technology as it progressively evolves. Any promotions are also applied to all already active Customers.
    Respect for our Customers is something that we take very seriously.

  • 4We have many offices and there were too many different points of contact.
    +

    All our solutions are managed in collaboration with our Partners in order to streamline the work of IT managers.
    Sales, inspections, installation, and technical support at the Customer’s premises are always handled by our local Partner.

  • 5Our invoices always included charges for services we did not ask for.
    +

    Our offer has no ‘asterisks’, and the monthly invoice contains all the details, which are always available online in your Customer Area.

  • 6We have lots of SIM cards, and we used to pay fees even for the ones we did not use.
    +

    With our dedicated Mobile service management software (SIM Manager), our Customers can activate or suspend a SIM (and much more) at any time.

  • 7Our sales contact changed all the time.
    +

    Each Customer is supported by a specific local Partner, who also handles technical assistance.

  • 8If we had problems with the telephone service, we get bounced between the switchboard maintenance technician and the operator.
    +

    Our Partners are telecommunications specialists, and alongside us, they know how to quickly address and resolve any telephone problem.

  • 9We wanted to change operator, but there were penalties and the contract had 24 months left to run.
    +
    • Our Legal team provides free specialist assistance that supports our Customers in terminating the relationship with their previous operator.
    • Our Customers can count on our free legal assistance as they end the relationship with their old operator.
  • 10We felt like we were treated like a private Customer.
    +

    We only work with companies and self-employed workers.

Mobile offer
with innovative services included in the price

Agile Top-selling

  • pay-as-you-go
  • 99% network coverage
  • no fixed duration
  • one-page invoice
4G Internet
minutes
SMS
50 GB
unlimited
100

Data

  • pay-as-you-go
  • 99% network coverage
  • no fixed duration
  • one-page invoice
4G Internet
10 GB

Enterprise

  • subscription or pay-as-you-go
  • 99% network coverage
  • no fixed duration
  • one-page invoice
  • maximum flexibility and savings
Pay-per-use offer
from 3.00 €/month only if you use it
PURCHASE A SIM Go to the offer 

Fixed network offer
that adapts to the needs and scale
of your business over time

Small business

  • integrated voice and data solution for Professionals and Retailers up to 20 workstations
  • professional internet access up to 100 Mbps downstream

Medium Company

  • integrated voice and data solution for Companies with 24 to 100 workstations
  • professional internet access up to 300 Mbps downstream
  • automatic backup services

Big Company

  • integrated voice and data solution for Companies with more than 100 workstations
  • professional internet access up to 10 Gbps with dedicated optical fiber
  • automatic backup services

One suite of included and indispensable services for your Company

Optional services

Data Center offer
Security and Continuity for your Business

Cloud

  • high performance servers installed at the Vianova Data Centers, fully redundant and permanently connected to the internet
  • 100 Mbps internet bandwidth included with unlimited traffic
  • latency less than 20 milliseconds, packet loss less than 0.1% per month
  • encrypted backup system with dedicated space and unlimited snapshots

Colocation

  • dedicated cabinets with 20 and 42 rack units, host your company’s physical servers in total security at our Data Center in Pisa
  • guaranteed internet bandwidth up to 1 Gbps
  • power supply redundancy systems and real-time monitoring from remote
  • unlimited access and interventions from remote, with private badge