Customer Devices

In compliance with Agcom Resolution no. 348/18/CONS, end users have the option to choose their preferred equipment for the use of Vianova services.

This page provides an up-to-date list of the devices available on the market and compatible with the services offered by Welcome Italia, divided by each profile available for subscription. This does not exclude the possibility of operating with any other devices that may be chosen by the Customer, for which Welcome Italia hereby expresses its willingness to take the necessary steps to ensure the full use of its services.

Vianova 1.1

Tiesse LX 0272-20-IKW
Cisco 867
Cisco 887
AudioCodes MSBR Mediant 500

Vianova 1.5

Backup (optional)
Tiesse LX 0272-IKW Tiesse LX 0272-IKW
Cisco 867 Cisco Switch 2960 + Tiesse LX 0272-IKW
Cisco 887 Cisco 867
Cisco 1921 + HWIC4-E Cisco 887
AudioCodes MSBR Mediant 800b Cisco Switch 2960 + Cisco 867
EHWIC-1VDSL

Vianova 6.12

Backup (optional)
Tiesse LX 0272-IKW Cisco Switch 2960 + Tiesse LX 0272-IKW
Tiesse LX 0272-IKW + Tiesse LX 0272-IKW Cisco Switch 2960 + Cisco 867
Cisco 1921 + Cisco Switch 2960 Cisco Switch 2960 + Cisco 887
Cisco 1921 + EHWIC-1GE + Cisco Switch 2960
Cisco 1921 + EHWIC-1GE + EHWIC-1GE
Cisco 1921 + EHWIC-1GE + EHWIC-1VDSL
Cisco 1921 + EHWIC-1VDSL + Cisco Switch 2960
Cisco 1921 + EHWIC-1VDSL + EHWIC-1VDSL
Cisco 1921 + HWIC4-E + Cisco Switch 2960
Cisco 1921 + HWIC4-E + EHWIC-1VDSL

Vianova 15.22

Backup
Tiesse LX 0272-IKW Cisco Switch 2960 + Tiesse LX 0272-IKW
Tiesse LX 0272-IKW + Tiesse LX 0272-IKW Cisco Switch 2960 + Cisco 867
Cisco 1921 + EHW1C-1GE Cisco Switch 2960 + Cisco 887
Cisco 1921 + El4W1C-1GE + EHW1C-1GE Cisco Switch 2960 + Cisco 1921 + EHWIC-1VDSL
Cisco 1921 + EHW1C-1GE + EHW1C-1VDSL Cisco Switch 2960 + Cisco 1921 + HWIC4-E
Cisco 1921 + EHWIC-1VDSL Cisco Switch 2960 + Cisco 1921 + HWIC-1T
Cisco 1921 + EHWIC-1VDSL + EHWIC-1VDSL
Cisco 1921 + HWIC4-E
Cisco 1921 + HWIC-E + EHWIC-1VDSL

Vianova 24.30

Backup 
Tiesse LX 0272-IKW Cisco Switch 2960 + Tiesse LX 0272-IKW
Tiesse LX 0272-IKW + Tiesse LX 0272-IKW Cisco Switch 2960 + Cisco 867
Cisco 1921 + EHWIC-1GE Cisco Switch 2960 + Cisco 887
Cisco 1921 + EHWIC-1GE + EHWIC-1GE Cisco Switch 2960 + Cisco 1921 + EHWIC-1VDSL
Cisco 1921 + EHWIC-1GE + EHWIC-1VDSL Cisco Switch 2960 + Cisco 1921 + HWIC4-E
Cisco 1921 + EHWIC-1VDSL Cisco Switch 2960 + Cisco 1921 + HWIC-1T
Cisco 1921 + EHWIC-1VDSL + EHWIC-1VDSL
Cisco 1921 + HWIC4I-E
Cisco 1921 + HWIC4-E + EHWIC-1VDSL

Vianova 30+

Backup 
Cisco ISR 4331 Cisco Switch 2960 + Cisco 1921 + EHW1C-1GE
Cisco Switch 2960 + Cisco 1921 + EHWIC-1VDSL
Cisco Switch 2960 + Cisco 1921 + HWIC4-E

In addition to the equipment necessary to supply the data service, below is a list of compatible devices for the supply of the voice service, divided by the number of active channels.

Scenario Dual Operator Qty Device
1 to 2 analog channels no 1 Patton Smartnode 2FXS – SN4522/JS/EUI
Patton SmartNode Trinity 2BRI,2FXS,2FXO – SN5551
3 to 4 analog channels no 1 Patton Smartnode 4FXS – SN4524/JS/EUI
Patton Smartnode Trinity 4BRI,4FXS,4FXO – SN5551
1 to 2 BRIs no 1 Patton Smartnode 2BRI – SN4634/3BIS/UI
Patton SmartNode Trinity 2BRI,2FXS,2FXO – SN5551
2 to 4 BRIs no 1 Patton Smartnode 4BRI – SN4639/5BIS/EUI-WELCIT
Patton SmartNode Trinity 4BRI,4FXS,4FXO – SN5551
5 to 8 BRIs no 2 Patton Smartnode 4BRI – SN4639/5BIS/EUI-WELCIT
Patton Smartnode 4BRI – SN4639/5BIS/EUI-WELCIT
no 2 Patton SmartNode Trinity 4BRI,4FXS,4FXO – SN5551
Patton SmartNode Trinity 4BRI,4FXS,4FXO – SN5551
6 to 15 PRI channels no 1 Patton SmartNode 1 PRI, 15 canali voce HPC
16 to 30 PRI channels no 1 Patton SmartNode 1 PRI, 30 canali voce HPC
Patton Smartnode Trinity 1 PRI, 30 canali voce HPC
1 to 2 analog channels yes 1 Patton Smartnode 2FXS/FXO – SN4524/2JS2J0/EUI
Patton SmartNode Trinity 2BRI,2FXS,2FXO – SN5551
da 3 a 4 canali analogici yes 1 Patton Smartnode 4FXS/FXO – SN4528/4JS4J0/EUI
Patton SmartNode Trinity 4BRI,4FXS,4FXO – SN5551
1 BRI yes 1 Patton Smartnode 2BRI – SN4634/3BIS/U1
Patton SmartNode Trinity 2BRI,2FXS,2FXO – SN5551
2 BRI yes 1 Patton Smartnode 4BRI – SN4639/5BIS/EUI-WELCIT
Patton SmartNode Trinity 2BRI,2FXS,2FXO – SN5551
3 to 4 analog channels yes 1 Patton Smartnode 4BRI – SN4639/5BIS/EUI-WELCIT
1 Patton Smartnode 4BRI – SN4638/5BIS
2 Patton SmartNode Trinity 4BRI,4FXS,4FXO – SN5551
5 to 8 BRIs yes 2 Patton Smartnode 4BRI – SN4639/5BIS/EUI-WELCIT
2 Patton Smartnode 4BRI – SN4638/5BIS
4 Patton SmartNode Trinity 4BRI,4FXS,4FXO – SN5551
6 to 15 PRI channels yes 2 Patton SmartNode 1 PRI, 15 canali voce HPC
da 16 a 30 canali PRI yes 2 Patton SmartNode 1 PRI, 30 canali voce HPC
2 Patton SmartNode Trinity 1 E1/T1 PRI, 30 canali voce
16 to 30 PRI channels yes 1 Patton SmartNode 4 PRI, 60 canali voce HPC
Patton SmartNode Trinity 4 PRI, 60 canali voce
SIP Trunk (Vianova 1.5 and 6.12) yes 1 Patton Smartnode 2FXS – SN4522/JS/EUI
Patton SmartNode Trinity 2BRI,2FXS,2FXO – SN5551
Patton SmartNode Trinity 1 E1/T1 PRI, 30 canali voce
SIP Trunk (Vianova 15.22 and 24.30) channels no 1 Patton SmartNode Trinity 1 E1/T1 PRI, 30 canali voce

Instructions for the correct configuration of the devices will be available by contacting Customer Service on 145 and will also be provided in a welcome letter upon the activation of the service.

Limitations

As set out by AgCom Resolution no. 348/18/CONS, operators of public communication networks and network access service providers are not liable for maintenance services and disruptions that pertain exclusively to the operation of the terminal equipment chosen by the end Customer.

last updated March 2021