We only serve enterprises
High-value solutions to support your business into the future
For more than 25 years we have worked alongside thousands of entrepreneurs, managers and professionals who have chosen to walk some of their path with us. This has enabled us to gain a deep understanding of the challenges companies face in the digital age.
As a result, we have designed dedicated business telecommunications services that can adapt over time as business needs and size change, with the aim of always putting Customer satisfaction at the center.
A dedicated network for businesses
Relying on a business-only operator allows you to take advantage of a high-performance network with reduced latency times, without the burdens of consumer traffic.
At Vianova, we guarantee line quality by managing our transport network to support peak usage: Internet traffic is automatically analyzed and divided into types, with different priority levels, so that the Customer’s work activity is not slowed down.
Voice and Data traffic are routed through separate dedicated circuits, configured with guaranteed and controlled minimum bandwidth to ensure Quality of Service (QoS). This way, your voice is delivered clearly and without interruptions.
Dedicated and specialized support
Businesses cannot afford to waste time on hold with automated responders.
With Vianova, you can count on dedicated, staffed Customer Service to answer within three rings and take care of your requests whenever you need them.
NOC technicians constantly monitor each Customer’s lines with the aim of preventing inefficiencies and anticipating service requests.
