Many locations and 300 SIM cards, a single point of contact
Acmei, with its 13 locations in Central and Southern Italy, offers integrated solutions for highly technological systems in the following sectors: residential, commercial, advanced tertiary, industrial, hospitality and hospital sectors.
Before moving to Vianova, when a problem arose it was complicated to work out who to turn to. We now have a single point of contact for all corporate telecommunications, and this has simplified our work and saved us time. Furthermore, with SIM Manager we can independently manage all 300 company SIMs, without having to dedicate one of our employees exclusively to this task.
ACMEI Sud spa
Integrated services for technological systems
SIM Manager, Centrex
Too many points of contact and a lot of wasted time
To manage our telecommunications, we had to rely on the telephone operator for the lines, a systems engineer for the VPN, an installation engineer for the WiFi, and several local maintenance engineers for the 13 PBXs at our locations.
When a problem arose, it was complicated to even figure out who to contact with the risk of being bounced from one contact person to another before arriving at a solution.
Then there was the management of our 300 SIM cards, for which we had to dedicate one of our employees almost full time. With the old operator’s salesperson, we used to joke (but without much laughter) that they should be paying this employee’s salary!
A single cloud-based PBX for all 13 locations with native fixed-mobile convergence that allows you to use your own extension number on your smartphone.
A web application to manage all company SIM cards with complete autonomy.
A Local Partner specialized in telecommunications as the sole point of contact for all technical and commercial assistance services.
Our Customer's voice
“We met Vianova during the acquisition of one of their Client companies. We initially thought of replacing it with our old operator. Then the professionalism, the services and the business model, which includes the presence of a Local Partner always ready to assist us, won us over and we ended up choosing it as our sole point of contact for all business telecommunications.”