Servizi efficienti, competenza e puntualità: con Vianova il nostro lavoro è più semplice.

Efficient services, expertise, and punctuality: our work is easier with a provider that is always available and attentive to our needs, like Vianova. In addition to having access to the best technologies, we can rely on the skill and responsiveness of their technical team. Building relationships based on trust truly makes the difference for an international company like ours.

Ruffino

Wine production

Ascolta lo spot

Vianova Services

Dedicated fiber optic, Backup Services, NOC

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The issue

When technology alone isn’t enough
to ensure efficient telecommunications

The strength of the telecommunications infrastructure is of great value to an international company like Ruffino.

Producing high-end wines and distributing them around the world requires constant collaboration across all business units. Vineyards, wineries, offices, warehouses, and the distribution network must always remain connected—without interruptions or slowdowns.

Our connections must be stable and efficient to ensure the continuous operation of voice and data lines, as well as secure VPN access for our offices and remote-working personnel.

A truly efficient telecom infrastructure must allow all information-sharing systems to operate smoothly—becoming virtually invisible to users. You only notice it when something isn’t working.

To achieve these results, technology alone is not enough.
A company like ours must be able to rely on advanced technical and design support capable of quickly adapting the telecom infrastructure to our needs and constantly improving performance.

This can only happen through a direct relationship with a competent and attentive provider.

Before Vianova, that simply wasn’t possible.

Vianova's solution

Voice and Data

High-quality voice and data connections with dedicated fiber for our main offices

Backup Services

Backup services—including Line Recovery and Router Backup—integrated with the primary connectivity to ensure business continuity.

VPN

Fully Managed VPN ensuring secure and guaranteed-performance voice and data connections between all company locations.

NOC

NOC: rapid-response technical support with the capability to identify and communicate faults before they impact the Customer.

Our Customer's voice

For the past 12 years, Vianova has managed Ruffino’s telecommunications, providing high-performance and reliable technological solutions. As Ruffino’s IT Manager—a position I’ve held for six years—I work closely with Vianova, and I continue to be positively impressed by the quality of their service.

Vianova has become a true trusted partner for us—something that rarely happens with other providers. What makes the real difference is the human relationship we’ve built with both their technical staff and account managers: their expertise and their willingness to meet our needs with quick, knowledgeable, and timely responses.

Vianova developed a custom-designed project that provides all our locations with dedicated fiber optic connectivity. Backup connections based on diversified technologies ensure service continuity in any circumstance.

The fully managed MPLS-based VPN, operated directly by Vianova, connects all our offices and estates. This allows our communications to run across Vianova’s high-performance network, with low latency, guaranteed performance, and high levels of security.

Vianova provides invaluable support that simplifies our work and enables thousands of customers to experience the world of Ruffino.

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