Efficiency, from the network to the invoice
Since 1960, Itaweber has been using its competences to develop technological solutions for electrical protection focused on achieving Customer satisfaction.
Previously, slow connections and frequent VPN malfunctions resulted in work delays. With professionalism and dedication, Vianova has improved our infrastructure, provided us with effective VPNs and greatly simplified accounting management, thanks to the one-page invoice for all locations.
Company producing components for electrical protection, approved fuses and transformers
Line Recovery, VPN, Invoice
Slow connections and VPN malfunctions
Every day, we send our components for electrical protection from our Italian locations to Customers around the world.
Slow connections and frequent VPN malfunctions prevented the printing of bills, causing delays in shipments and complaints from Customers about the delays.
Furthermore, every two months, undue charges caused the costs of telecommunication services to “increase”.
La soluzione di Vianova
An automatic line backup service with the maintenance of IP addresses.
VPN Full Managed
Voice and Data connections of the locations in protected mode with MPLS, GRE, L2TP and IPsec protocols.
A single page for all locations with the summary of accounting information for all Fixed and Mobile network services.
A Local Partner specialized in telecommunications as the sole point of contact for all technical and commercial assistance services.
La voce del Cliente
“I felt abandoned by my commercial point of contact in my moment of need, when the trucks were parked at our locations waiting for a bill to be printed. With Vianova, I found a provider determined to resolve the issue. With professionalism and dedication, they have improved our infrastructure, greatly simplifying location accounting management with one-page invoices for all locations.”