Success stories as told by our Customers

Vianova has simplified our work with secure and stable VPNs between our locations and a one-page invoice

"“I felt abandoned by my commercial point of contact in my moment of need, when the trucks were parked at our locations waiting for a bill to be printed. With Vianova, I found a provider determined to resolve the issue. With professionalism and dedication, they have improved our infrastructure, greatly simplifying location accounting management with one-page invoices for all locations.” "

A single provider for all telecommunications services makes it easier for our 100 locations to communicate

"“Since 2015, Vianova has been our sole provider of all telecommunication services in collaboration with the Local Partner. Frequently, as is the case with everyone, other operators propose alternative solutions. I always reply that due to the excellent level of service and simplification achieved, I do not question my choice. I have to thank the reliability of Vianova solutions and the competence..."

We are always online for our Customers, thanks to dedicated fiber and backup lines

"When I received the offer to switch to Vianova, I was very disappointed by the broken promises made by the previous operator. In Vianova, I have encountered the professionalism and attentiveness that only those who truly listen to the needs of their Customers can possess. Talking to people at Vianova is like talking to a family member who fully understands..."

The efficiency and security of a stable, scalable cloud tailored to our needs

"“Thanks to Vianova, we have a stable, easily scalable and efficient cloud-based IaaS service, perfectly tailored to our needs. All with absolute transparency regarding prices. When we need assistance, Customer Service responds quickly and takes care of our needs with unique technical expertise. Sometimes, you don’t even need to contact them. If there is a problem at a location, Vianova..."

The continuity of our work is guaranteed by excellent services and unparalleled support

"Since Vianova has taken care of our telecommunications, our work has never been interrupted. The company’s technicians continuously monitor the quality of our lines and take action independently, after having informed us, if they suspect that there are problems. When we needed assistance, Vianova answered 100% of our calls within three rings: we can measure this independently from our Customer..."

With the Vianova SIM Manager, we independently manage all 200 company SIMs

"“Empathy is a common trait among all the people I’ve come in contact with, starting with the Local Partner, the Sales Manager, the Project Manager, the Delivery and Assurance guys and the Customer Service guys who truly do pick up in three rings. The SIM Manager is also a formidable tool for those who, like me, have to manage numerous SIMs..."

"“We met Vianova during the acquisition of one of their Client companies. We initially thought of replacing it with our old operator. Then the professionalism, the services and the business model, which includes the presence of a Local Partner always ready to assist us, won us over and we ended up choosing it as our sole point of contact for..."

"“With Vianova, our work has taken a turn for the better. Now we can use the fixed-line number on our smartphone for calls, even if we are out of the office. When we’re busy with appointments, we can divert incoming calls on our cell phone to a colleague who can relay the most important ones to us. If the agency..."

"“We started working with Vianova in 2006 with the Voice service only, to then connect our 23 offices with all the Vianova fixed network services. In recent years, we have been able to appreciate the flexibility in activating our offices and, for over two years, we have brought all our SIM cards to Vianova. Thanks to the SIM Manager application,..."

"“Now our on-call technicians receive emergency calls directly on their smartphones, connected to their home WiFi, even when there is no GSM signal. Conversations are stable and the caller’s number is always visible for all needs.” "

Servizi efficienti, competenza e puntualità: con Vianova il nostro lavoro è più semplice.

"For the past 12 years, Vianova has managed Ruffino’s telecommunications, providing high-performance and reliable technological solutions. As Ruffino’s IT Manager—a position I’ve held for six years—I work closely with Vianova, and I continue to be positively impressed by the quality of their service. Vianova has become a true trusted partner for us—something that rarely happens with other providers. What makes the..."